Welcome to Our Service Department where
At Eric von Schledorn Ford, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top tier customer service, for both new and pre-owned car buyers!
A lot of people ask "why do you take your car to the dealer rather than an independent service shop?"
Well, it's pretty simple really. When you take your Ford to the Ford Dealership, your car is inspected and repaired by technicians that are required by the manufacturer to have hundreds of hours of training to be certified by Ford Motor Co. just to work on car.
Every year, Ford develops new service technologies. These new technologies are benifit the car and also bring with it, new testing equipment for better diagnostics.
This equipment is expensive and the training is only offered to Ford Dealership technicians.
This training is in addition to the ASE (Automotive Service Excellence) training that they also receive. http://www.ase.com/
But there are also "Every Day Benefits" in coming to the Eric von Schledorn Ford service drive.
- They install my wiper blades, while I wait and for Free!
- They will test my battery for free, to make sure that I won't be stuck with a dead battery, late at night or in the cold of winter
- They offer a No Hassle Alignment, which means that I can have it re checked at no charge.
- And, when I wait for my service, I enjoy a nice clean atmosphere with Wi-Fi, flat screen television and Free Coffee and Pastries.
Stop into Eric von Schledorn Ford, and see why our team has been rated so highly by people just like you in the Random Lake, Saukville, Sheboygan, Plymouth and surrounding Sheboygan Counties!